For immediate assistance any week day from 8 am - 4pm (EST), call our office at 740-452-3601. For after-hours emergency support, please refer to the decal on your equipment or the manual for additional contact information.


All Pulleys and rollers are accessible from the outside.

TroubleProbable CauseCorrection
Frozen or sluggish pulley.Defective bearing.Replace with new bearing.
Bent shaft[LOCK OUT UNIT] Remove pulley and replace shaft. Carefully inspect for damage to bearings and replace as required.
Excessive noise from pulley.Belt slipping on pulley face.[NEVER REACH UNDER OR INTO UNIT.] Adjust tension at take-up device.
Loose mounting.Tighten mounting. Check level and alignment of pulley shaft or belt will not track properly.
Bearing not adequately lubricated.If bearing is excessively worn, replace with new bearing. Check fit of inner race to ensure against bearing distortion. Check level and alignment at pulley shaft. Check shaft for straightness.
Bent shaft.Remove pulley to replace shaft. Inspect bearings for damage and replace as necessary.
Loose bearing mount.Tighten bearing lock mounting bolts. Check level and alignment of pulley shaft.
Excessive wear to belt or pulley face.Belt tension too low-belt slips on pulley causing wear.Adjust take-up tension until slippage ceases.
Gritty material ground between belt and pulley.Clean pulley face and pulley side of belt by brushing and wiping. Guard against spillage between belt and pulley.
Splicing fasteners protruding.Tighten or replace fasteners as necessary.
Oil or grease on lagging.Remove oil or grease. If lagging had deteriorated, replace pulley.